Photo by isuperwang on Flickr.
WMATA General Manager Paul Wiedefeld recently laid out his roadmap for addressing the agency’s problems. We should all hope he succeeds in this effort. If he can get Metro back on track in the short term, our region must do its part to set up Metro for success in the long term.
Without a doubt, the system must be safe, and workers and managers at all levels must stop hiding problems. Riders expect and deserve reliable service, and Metro must get a handle on the obstacles, such as ineffective rail car maintenance, that have stymied performance.
Once Metro has surmounted these immediate challenges, once it has regained the confidence of riders, voters, businesses and elected leaders, it — and we — must confront the larger structural challenges.
Continue reading my latest column in the Washington Post.