Posts tagged Communication
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Metro Reasons: How are the Blue & Yellow Line shuttles handling shutdown crowds?
Metro’s shuttle buses are handling crowds well during the Yellow and Blue Line shutdown, upbeat Metro staff said when they briefed the agency’s Riders’ Advisory Council (RAC) last Wednesday. After an initial ridership surge, staff say the shuttles have ‘settled down’ to carrying 125,000 trips per week. Keep reading…
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Five strategies to help our region’s residents get the housing they need
As regular readers are no doubt aware, the region’s development policies are highly controversial. In the wake of a series of lawsuits that froze the production of thousands of housing units in DC alone, the Urban Land Institute-Washington’s Impact Task Force began asking the question: What would it take to create a planning and approval process that advanced housing affordability while addressing legitimate community concerns? Keep reading…
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Metro Reasons: Failed Metro networking equipment blinds the control center for three hours
What happens when the Metro Rail Operations Control Center (ROCC) loses the ability to control the rail system? The agency experienced at least three of these sorts of events last year in 2017, and one of them stretched on for nearly three and a half hours. Keep reading…
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Breakfast links: Streetcar on Sundays
Streetcar daily and more frequent; White is the new Orange; When the train stops talking; Poverty grows in DC; Keep that suburban vibe?; Pricey fix for Potomac sewage; Homeless camps kicked out; September surge; DC history on display; And…. Keep reading…
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Breakfast links: Rollback on Walmart
Walmart, not a Prince George’s savior; Preserve Emerald Street?; Turf wars in Alexandria; WMATA’s labor problem; FCC says keep the WiFi; Beach Drive takes a vacation; Housing insecure, still; And…. Keep reading…
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Breakfast links: WiFi in the Metro
Get online, underground; Don’t press this button; No to NIMBY; Bad flip to affordable digs; McMillan moving on; There’s more to congestion; Expensive cities are exclusive cities; Bugs on a train. Keep reading…
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What did two weeks of SafeTrack get us? Metro hasn’t said.
The second phase of SafeTrack wrapped up on July 3rd. I wanted to write about the work Metro did, but the agency has published next to nothing about the project’s status— the only video it has made available is marked as ‘unlisted’ on YouTube. Metro is slipping on its duty of keeping customers informed. @MetroReasons we're working on the Surge 2 progress… Keep reading…
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Breakfast links: Shelter shifts
Helter shelter; Shelter priorities?; Before the shelter; Toward dedicated Metro funding; Toke tax bonanza; Wavering on the Wiz; Slow on speed restriction communications; Streetcar promo director’s cut; And…. Keep reading…
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Breakfast links: Snowlock
No salt, no service; Snow status; Metro steadies for snow; No veto for I-66; Know thy neighborhood; Trail for Fort Lincoln?; Online underground; Middle-sized housing is missing; And…. Keep reading…
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Public agencies must communicate to succeed
Gabe Klein, former transportation chief in DC and later Chicago, has just published a book, Start-Up City. We’re pleased to present a few excerpts. In this one, Gabe talks about how an agency must communicate well with the public if it’s to be successful. Why should the private sector have a monopoly on high-quality marketing? On next-generation customer engagement? Keep reading…