This article was first published on April 28, 2016. It's still interesting, so we're running it again!
Paris has one of the world’s great subway systems. Beyond its truly impressive coverage and service quality, here are eight wonderful details about how it operates that US systems would do well to mimic.
1. Door knobs speed trains
In DC and in many US subway systems, when trains pull into stations passengers wait for the train operator to open the doors. That adds a few seconds to every stop while the train idles on the platform, doors shut. Waiting passengers tap their feet and cross their arms.
All those seconds, at every station, every trip, all day, add up. The result is not only less happy riders, but also slower trains that come less frequently and carry fewer people than the system’s theoretical maximum.
In Paris, those delays don’t happen. Each door has a manual knob or button that passengers can push to enter or exit at their own pace. For safety, the doors are all locked while the train is moving quickly. But as it comes to a halt the doors unlock, and passengers can immediately open the doors to exit trains.
Here’s a video, showing how the whole operation makes exiting a train noticeably faster than on WMATA:
WMATA did have automatic doors up until 2008, which were faster than the operator-controlled doors of today. But that was 10 years ago, and there’s no indication they’ll be fixed any time soon.
Although the issues for a streetcar are different than a subway, this is one detail DC’s streetcars share.
2. Full platform seating works
Why do WMATA station platforms have so few seats? Especially at side platform stations, why not just line the entire platform with one long bench?
Check out Paris’ Chatelet station, where that’s exactly the layout:
Most Paris stations aren’t like Chatelet. Frankly, with sub-five-minute headways most of the time, a lot of seating isn’t as crucial there as it is in DC. But there’s been many a day I’ve stood for 15 minutes in a WMATA station wishing it had this feature.
3. Flip-up seats add capacity
The first row of seats inside Paris’ train doors flip up. On sparsely-populated trains, riders can sit in the seats comfortably. On especially crowded ones, riders can stand, creating more space on the train.
Yes, riders in Paris sitting on these seats do seem to usually get up and create more space when the train gets crowded. It seems to be part of Paris transit etiquette, like standing on the left on DC escalators. Not everyone does it, but enough do to make a difference.
This arrangement also makes it easier for people in wheelchairs to ride without blocking the aisle.
4. Open gangways really do work
US transit systems are slowly beginning to catch on to the benefits of longer open-gangway trains. If passengers can move from front to back of trains without getting off, that makes trains less crowded and boosts capacity.
All new or recently refurbished lines in Paris have open gangways. And they’re wonderful.
5. Great late night service is possible with only two tracks
Paris’ metro lacks express tracks just like DC’s, and it runs basically comparable hours to WMATA. It’s also decades older than Metrorail. It must have at least similar maintenance needs, and no more time in the day to accomplish them.
Yet somehow Paris manages to run frequent trains late into the night.
I have no idea how they do it. When do maintenance workers do their work? How do they keep up tracks with trains coming every four minutes?
I wish I knew. If you know, send Mr. Wiedefeld an explanatory note.
6. Els can be public art
Talk about elevated rail in the US and most people visualize either Chicago-style steel monstrosities or Tysons Corner-style concrete ones. Neither are particularly endearing images, except maybe to transitphiles and architecture buffs.
In Paris, even the el train is beautiful.
And though a bridge over the Seine is a special place, Paris’ els have nice aesthetic touches elsewhere too.
7. Wayfinding can be beautiful
“If you can make something pretty, why not make it pretty?” My wife and I kept coming back to that thought as we explored Paris. These signs, telling riders which direction their metro train is headed are one example of why.
8. Location-specific maps help riders navigate
Going to the airport? Rather than only a tiny icon on the main system map, how about helping riders with a dedicated airport transit map?
In DC we already put location-specific bus maps and neighborhood maps inside every Metro station. Why not unique maps for destinations to which infrequent riders often travel, like airports and stadiums?
What details like these have you noticed on other countries’ transit systems that you’d like to see imported to the US?