This week’s Washington City Paper cover story quoted AAA Mid-Atlantic spokesman John Townsend calling Greater Greater Washington editor David Alpert “retarded” and a “ninny,” and comparing Greater Greater Washington to the Ku Klux Klan.
Many other reporters, people on Twitter, and residents generally have clearly stated in response what should of course go without saying, that such personal attacks are beyond the pale.
Some may get the sense that there is personal animosity between Townsend and the team here at Greater Greater Washington. At least on our end, nothing could be further from the truth. We simply disagree with many of his policy positions and his incendiary rhetoric.
Spirited argument is important in public policy, but it should not cross into insults. When it does, that has a chilling effect on open discourse. Fostering an inclusive conversation about the shape of our region is the purpose of this site, but discourse must be civil to be truly open. That’s why our comment policy here on Greater Greater Washington prohibits invective like this. In our articles, we try hard to avoid crossing this line, and are disappointed when we or others do, intentionally or inadvertently.
The “war on cars” frame unnecessarily pits drivers against cyclists and pedestrians instead of working together for positive solutions. The City Paper article, by Aaron Wiener, does a good job of debunking that, and is worth reading for much more than the insults it quotes.
When pressed, Townsend told Wiener he wants to back away from the “war on cars.”
“I regret the rhetoric sometimes,” he says. “Because I think that when you use that type of language, it shuts down communication with people who disagree.”
We hope Townsend, his colleagues, and their superiors also regret the things he said about David and Greater Greater Washington. We look forward to the day when AAA ceases using antagonistic language and begins working toward safety, mobility, and harmony among all road users.
In the meantime, residents do have a choice when purchasing towing, insurance, and travel discounts. Better World Club is one company that offers many of the same benefits as AAA, but without the disdain.