Photo by erin m on Flickr.

The Washington Post has an op-ed from me in their Local Opinions section this morning. It lists some important issues which need Richard Sarles’ attention, now that he’s become WMATA’s longer-term CEO instead of interim General Manager.

Dear Richard Sarles,

Congratulations on being appointed chief executive officer of Metro.

You’ve already made a lot of progress as an interim leader. You’ve started creating a culture of safety and fixing unsafe conditions. You’ve stabilized a rudderless organization. You’ve published concrete performance metrics and commissioned assessments of problem areas, like escalators.

Now that you’re going to be staying for a while, there are some big long-term problems that need your attention.


Those issues are customer service, Metrorail capacity, bus priority corridors, a long-term funding plan, and Metro’s internal culture. Read the whole piece on the Post Web site.

David Alpert is Founder and President of Greater Greater Washington and Executive Director of DC Surface Transit. He worked as a Product Manager for Google for six years and has lived in the Boston, San Francisco, and New York metro areas in addition to Washington, DC. He lives with his wife and two children in Dupont Circle. Unless otherwise noted, opinions here are his and not the official views of GGWash or DCST.