Metro has installed new passenger information displays at some of its stations. The new signs fix the long-standing problem of showing information about elevator outages at far away stations rather than when the next train will reach the platform.

Metro customers have spotted new passenger information displays at Arlington Cemetery, Ballston, Judiciary Square, and Takoma. Like the older ones the majority of stations still have, the new displays list real-time train arrival information in three lines.

The biggest upside to the new signs is that instead of using the entire screen to slowly cycle through elevator outages, they simply show the info in a scrolling feed across the bottom.

In addition to the stations listed above, Metro’s latest Customer Accountability Report says the new displays will go in on the mezzanine level at Smithsonian, Tenleytown, and Ballston by May of this year.

Continue the conversation about urbanism in the Washington region and support GGWash’s news and advocacy when you join the GGWash Neighborhood!

Tagged: metro, signs, transit

Kelli Raboy works as a federal contractor supporting research on vehicle automation and communications. She loves all things cities, public transit, and rail. She lives in Navy Yard.