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MLD on January 18, 2017 at 3:39 pm

Auto reload is great if you use Metro on a regular basis - a few times a week. It's not very useful if you use it only a few times a month on an irregular basis.

Unfortunately, there isn't much they can do about the 30-day window; it's a limitation of the current fare system. They could do automatic refunds (or batch them once a month.)

A new fare system would fix the way this works - loading money online would make it available on your card immediately without the need to tap at the faregate.

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